A cracked supply line or an overflowing appliance doesn't check the clock before it ruins a floor. We built our Sedgwick dispatch around speed, because every extra hour of standing water costs more to repair.


Hirex Water Damage didn't start as a franchise looking for a new zip code to expand into — it started because Sedgwick homeowners kept describing the same frustrating experience: a national hotline, a long hold, and a subcontractor nobody vetted. Every technician you'll meet is a direct Hirex Water Damage employee, not a subcontractor pulled from an app.
Certification isn't just a logo on our site — our Sedgwick crew leads have logged real hours on clean, gray, and contaminated water losses, which is why Structural Drying in Sedgwick is treated as a specialty, not a side offering. Full insurance and Sedgwick, ME licensing back every job we take in Sedgwick.
Because our gear is staged locally rather than shipped in, Sedgwick response times run well ahead of a typical national franchise.
Talk to a Sedgwick landlord who's lived through a burst supply line at 3am and they'll confirm that response speed, not just skill, determines how much a job ends up costing. That gap between a fast, equipped response and a slow, improvised one is exactly what Hirex Water Damage was built to close.
Our Sedgwick technicians go through regular continuing education, because a method that was standard five years ago may not be the best option today.

The Sedgwick jobs that end up gutting a room almost always started quiet, not with a flood. Here's what tells our team a Sedgwick property needs a professional look rather than a mop and a fan:
If any of that sounds familiar, don't wait for it to get worse — call our Sedgwick line and we'll give you a straight answer on urgency.
From a single flooded closet to a three-story commercial building, our Sedgwick crews scale the response to match the actual damage. Every service below reflects a specific piece of equipment or protocol, not just a marketing category.
Truck-mount extraction on every Sedgwick rig means high-volume pickup starts the same day, not the next. Moisture mapping follows every extraction so we know which materials are still holding water once the visible flooding is gone.
Our drying plans rely on moisture meters and thermal imaging to target air movers exactly where hidden Sedgwick moisture is trapped, with daily logs so you can watch the numbers improve.
For Sedgwick homeowners, that means flood-cut drywall removal, subfloor assessment, and content pack-out for anything salvageable, with photo documentation at every stage for your insurance file.
Multi-unit and commercial properties in Sedgwick get their own project manager plus enough drying equipment for the real square footage, not a token setup — a flooded lobby or a leaking unit above tenants has to move fast.
Category 3 blackwater calls for full PPE, antimicrobial treatment, and disposal of anything porous that touched the contamination — our Sedgwick crews are trained for that exact protocol.
We treat affected materials during every Sedgwick job specifically to lower mold risk, and flag anything that needs deeper remediation.
You'll see a written estimate before any equipment runs on your Sedgwick property, not a mystery total after the fact.
Local staging inside Sedgwick typically puts a tech at your door quickly, not after a long drive across the region.
We photograph and log every step so your Sedgwick claim moves faster and you're not arguing with an insurer alone.
Final moisture readings have to hit dry-standard before we consider any Sedgwick job done, and getting there again is on us.
Our Sedgwick team asks just enough to send the right-sized crew, not a generic single technician every time.
The closest available Sedgwick technician is routed to you with equipment staged and ready.
We extract immediately, followed by a moisture survey that tells us precisely where Sedgwick drying equipment needs to go.
We don't close the Sedgwick file until the numbers confirm the structure is dry, with full photo and moisture documentation in hand.

Every Sedgwick job closes based on instrument readings, not a visual check, and we won't call it finished until the numbers say so. If a callback within 30 days shows lingering moisture from the same loss, we return and correct it at no additional charge.
That commitment is written into every Sedgwick work order we issue, not just mentioned in a sales pitch. A repeat visit under this guarantee means picking up exactly where the last one left off, not starting from scratch.
We built this guarantee because Sedgwick property owners deserve more than a verbal assurance that a job is done — they deserve proof.
"We had standing water from a burst water heater and the technician arrived before I finished mopping the entryway." — Renata H.
"I didn't touch the insurance paperwork once — they sent it straight to our adjuster." — Marcus D.
"The daily drying logs actually made sense — I could watch the moisture numbers drop each day until it was done." — Priya K.
"A supply line failure flooded our kitchen and this crew had us back open faster than we expected." — Aaron F.
"Handled a blackwater situation in our basement professionally, start to finish." — Lena V.
"The final invoice matched the original quote exactly — no surprise line items." — Sam T.
Most Sedgwick dispatches are on-site within 60-90 minutes since our crews aren't traveling from out of state.
Upfront, written pricing is standard on every Sedgwick job, never an afterthought.
Our Sedgwick on-call rotation covers extraction, drying, and blackwater response any hour of the day.
Direct adjuster communication is standard, and we'll send documentation formatted for a Sedgwick insurance claim.
Dryness is confirmed with instrument readings against a documented standard, not by feel.
Blackwater response is a core part of what our Sedgwick team does, not something we sub out.
Turn off the water supply if reachable, keep people and pets out of the flooded area, and skip running electronics nearby.
Commercial response is a regular part of our Sedgwick work — restaurants and multi-unit buildings included.
Most Sedgwick residential jobs dry out in 3 to 5 days depending on how much material got wet.
Quick extraction and drying significantly lowers mold risk since spores need sustained moisture to take hold.
Our Sedgwick guarantee covers a 30-day callback window tied to the original loss.
Our Sedgwick coverage extends through the zip codes shown here and into nearby Sedgwick, ME towns.
Not necessarily — many Sedgwick customers arrange access for our daily check-ins while they're at work, and we coordinate scheduling around that.
Sedgwick is our home base, and our reach extends across Sedgwick, ME through staged equipment and on-call technicians. If your address falls inside or near Sedgwick, a Hirex Water Damage crew can typically respond the same day.
We've worked enough Sedgwick properties across different neighborhoods to recognize patterns specific to certain building eras and construction types.
— Embedded service-area map for Sedgwick, Sedgwick, MECall now and speak with a real Sedgwick dispatcher, not a national call center.
Call +1-844-578-1604